Blackpool Urgent Care Centre

Blackpool Victoria Hospital, Whinney Heys Road, Blackpool, Lancashire, FY3 8NR
 
3,869 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
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Review of Blackpool Victoria Urgent Treatment Centre
22nd December 2023


Impressed how you found time for me when I had such a straightforward issue that could ideally have been dealt with elsewhere. My daughter was worried I’d not have done anything until my problem became infected

Suggested improvements
I have no suggestions and certainly no complaints

Experience
Dignity/Respect
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Safe
Food
Rating not given.
 
Review of Blackpool Victoria Urgent Treatment Centre
22nd December 2023


I got excellent care at a time when I was very worried about a recent cancer procedure and unexpected symptoms.

Suggested improvements
Absolutely nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
 
Review of DVT Service
22nd December 2023


Great service by the NHS. I didn’t have to wait long and results were clear and anything I asked was explained to me.

Suggested improvements
The hospital is not very well laid out but understand this is due to building works.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
 
Review of Blackpool Victoria Urgent Treatment Centre
22nd December 2023


Seeable

Suggested improvements
Nothing

Experience
Dignity/Respect
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Staff
Safe
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Rating not given.
 
Review of Blackpool Victoria Urgent Treatment Centre
22nd December 2023


Which answer?

Suggested improvements
Only issue - being told (bluntly) by nurse applying a temporary arm cast that she could pull up tight leggings one-handed, so I could also. I couldn’t, needed help, was made to feel stupid.

Experience
Dignity/Respect
Involvement
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Staff
Safe
Food
Rating not given.
 
Review of DVT Service
22nd December 2023


I don’t understand this question? I provided the answers to specific questions in the most part. Only the first 6 number questions were asking for my opinion

Suggested improvements
On this occasion nothing that I can think of

Experience
Dignity/Respect
Involvement
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Staff
Safe
Food
Rating not given.
 
Review of Blackpool Victoria Urgent Treatment Centre
22nd December 2023


Brilliant service on a busy shift

Suggested improvements
No

Experience
Dignity/Respect
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Staff
Safe
Food
Rating not given.
 
Review of Blackpool Victoria Urgent Treatment Centre
22nd December 2023


I find computer triage by a clerical officer to determine which service you are seem by disgraceful. This low level triage has been taken too far we ended up paying £600 for a private MRI scan to make a correct diagnosis

Suggested improvements
Let us see a doctor FIRST

Experience
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Staff
Safe
Food
Rating not given.
 
Review of Blackpool Victoria Urgent Treatment Centre
22nd December 2023


Because I don't have a condition!

Suggested improvements
More explanation on why I was there and what the process is for my condition and treatment plan.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
 
Review of Blackpool Victoria Urgent Treatment Centre
22nd December 2023


My care was excellent and thorough. Because of the professional assessment and care I received at UTC I am now receiving the care I need for my condition.

Suggested improvements
More comfortable chairs in the waiting room.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
 
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Resources

Short link to review Blackpool Urgent Care Centre: http://iwgc.net/en8fu